Billing Points

Modified on Fri, 3 Jul at 3:59 PM

What Are Billing Points?

  • Billing Point is the point at which a referred lead is charged.
  • You can set a single billing point for a partner, or multiple points if your fee structure charges separately for providing, qualifying and converting a lead.

How to Charge the Partner

  • Example: if a partner pays upon accepting a lead, set the billing point to Accepted.
  • While the lead is in a validated status, refer it to the partner - they'll be charged at that point.
  • If the lead has already progressed past the billing point, it will still be referred but the partner will not be charged.
  • If more than one status sits at the validated progress point, the system selects the first one in your list.
  • Billing points only move forwards.

What Prevents a Partner from Being Billed?

  • The lead status is past the billing point - e.g. billing is set to Accepted but the lead is already at Contacted or later.
  • The lead was referred, returned by the partner, and then referred to another partner - the billing point must be reset (Edit Lead) before referring it on, or the new partner won't be billed.
  • The lead status was set to an Invalidated conversion point before being referred - this also sets the billing point to invalidated, so it must be reset before referral or the partner will not be billed.

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