Campaign sending options

When sending a campaign in FLG, you can choose how the email should appear to recipients and whether to apply de-duplication.

Choose the Email Sender

Under Sending options, select who the email should appear to come from:

• Myself (default)
  • The email will show your name and details as the sender.
  • Note: If your user account is set to send emails in the site's name, the site's details will be used instead.
• Associated Site
  • The email will appear to be sent anonymously from the lead's associated site, rather than a named user, using the site's details as the sender.
• Lead
  • FLG decides the sender based on each lead:
  • If the lead is assigned to a user, the email will appear to come from that user (unless they're set to send as the site).
  • If the lead is unassigned, the email is sent anonymously using the details of the lead's associated site.
  • Useful if you're sending on behalf of multiple users or sites and want the sender to vary automatically based on lead ownership.

De-duplication

De-duplication is applied by default to avoid sending duplicate emails:

• FLG will only send one email per unique contact (based on email address), even if the same contact appears multiple times in your selected list.
• CC and BCC recipients are excluded from de-duplication - these are treated separately, and contacts listed there may still receive an email even if their address appears elsewhere.
• We recommend leaving de-duplication enabled to help protect against accidental duplicates in your campaign.