How to "Screen Pop" FLG

Modified on Mon, 6 Jul at 4:36 PM

Some telephony services support screen popping web based applications when a call is answered or dialled out. Here are a couple of examples of how to screen pop FLG.


Search for or Access a Lead


Use the following URL, called with a HTTP GET method, to screen pop the search leads page or go directly to a known lead ID:


https://<hostname>/bo/BOSearchLeads.php?a=qsearch&strSearch=<keyword>

  • Replace <hostname> with the FLG hostname (usually in the format example.flg360.co.uk)
  • Replace <keyword> with a search term


The search term can be:

  • An FLG lead ID (e.g. 1234567)
  • A phone number, without spaces (e.g. 01282570003)
  • A postal code, with spaces (e.g. BB12 6EG)
  • An email address
  • An address first line
  • A full or partial name

A search on a valid lead ID will take the user straight to the lead summary for that lead. A search on anything else will bring up a list of matching leads.


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