Appointment events

Created by Daniel Beckett, Modified on Thu, 18 May, 2023 at 4:14 PM by Daniel Beckett

There are different appointment events that can be used as part of lead actions. These allow you to automatically schedule actions to take place based off of different events.

This article covers events that are related to appointments. For a full list of available events please see the lead actions guide.

The following appointment events can be used:

Appointment Created	Triggers when an appointment is created by a user or customer.
Appointment Created - Internal	Triggers when an appointment is created by a user only.
Appointment Created - Customer	Triggers when an appointment is created by a customer only.
Appointment Updated	Triggers when an appointment is updated.
Appointment Cancelled	Triggers when an appointment is cancelled by a user or customer.
Appointment Started	Triggers when the appointment start time is reached.
Appointment Completed (task ticked off)	Triggers when an appointment is marked as complete.
Appointment 1 Hour Before	Triggers 1 hour before the appointment start time.
Appointment 1 Day Before	Triggers 1 day (24 hours exactly) before the appointment start time.
Appointment 3 Days Before	Triggers 3 days (72 hours exactly) before the appointment start time.
Appointment 1 Week Before	Triggers 7 days (168 hours exactly) before the appointment start time.
Appointment 1 Day After	Triggers 1 day (24 hours exactly) after the appointment.
Appointment 1 Week After	Triggers 7 days (168 hours exactly) after the appointment.

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