Sending a Text Message

Created by Daniel Beckett, Modified on Thu, 18 May, 2023 at 3:46 PM by Daniel Beckett

Here we will cover how to send a text message.
  • Search for a lead using the box below. (use their Lead ID,Name,Company Name,Email Address,Address,Telephone number). 

  • click the 'New' button on the Lead Summary Page 

  • Select the desired option from the drop down. In this case we have chosen to send a Text message.
  • Enter the text you wish to send to the lead, or choose a template message
  • You have a limit of 918 characters per text message. 
  • Careful when using variables these are often replaced with longer words i.e {LEAD_ADDRESS} could be replaced with Flat 2, 112 The high Street (which is more characters)
  • Messages over 160 characters will be sent as multiple text messages (up to 6) but will appear to the recipient as one message. 
  • Please note that to send a text message the lead details must contain a valid UK mobile number. 

Need more help?


We always aim to provide great support to everyone. Contact our support team for help and advice or let us know how we can improve FLG on our feedback site.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article