Appointments requires the user to connect their external calendar to FLG CRM. This is done through the profile menu in the bottom left corner of FLG CRM. Click Update profile > Calendar Settings > Open Calendar Settings. This element is powered by Cronofy.
Appointments are made from the lead summary in FLG CRM via the New drop-down (New > Appointment). Access is controlled by the Managing Leads permission “Enable add notes, emails, tasks & other items”.
Appointment types speed up the process to create an appointment and makes sure they're created in a consistent way by your users. Click Settings > Appointments to create an appointment type.
Access is controlled by the Administration permission “Enable user to manage appointment settings”.